The Origins and Practice of Delivery
The Origins and Practice of Delivery SSIR Opinion & Analysis By Sir Michael Barber This article was published by McKinsey & Company in honor of the Skoll World Forum . In a recent speech, World Bank President Jim Yong Kim noted that delivery is a major challenge for leaders across the world. We need a science of delivery, he argued. No leader of the World Bank has ever made a more important case. And the good news is that the science he wants is ready to emerge. This is the story of how it began. In June 2001, Tony Blair was elected to a second term as the British prime minister. A few days later, he asked me to set up the Prime Minister's Delivery Unit (PMDU), tasked with securing the implementation and delivery of his domestic policy priorities. Delivery meant more than passing laws and writing speeches. It meant changing the facts on the ground and ensuring that citizens could see and feel the difference. Our task was to trans...